Cancellation policy

We at PayOnAds, adopt diverse cancellation policies for our various services. For more details on this kindly refer to respective service agreement. Request related to cancellation must be submitted to the finance and sales department of PayOnAds. Through following emails you can submit your cancellation request on payonads@gmail.com On receipt of your request, our accounts department will contact you for issues on cancellation and will advise you related to further process. Until you don't get cancellation mail from our accounts team, your cancellation won't be considered valid.

Money Refund Policy

PayOnAds. adopts various refund policies related to different services. For more details refer to individual service agreement. PayOnAds does not guarantee 100% refunds for the cancellation of its service. We will act upon the agreement signed, accepted on email, signed electronically or physically signed between the client and PayOnAds for outside India and for Indian client as well. Based on the work completed we will deduct the amount & can refund accordingly. PayOnAds does not offer any reimbursement for transaction charges (And or bank charges), Amount paid to third parties, for the services already rendered or any other miscellaneous charges, that are non-recoverable for PayOnAds

Recharge and Utility Refund Policy

All Sales of Prepaid and DTH Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or DTH account number you purchase Recharge for and all charges that result from those purchases. PayOnAds is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number. However, in a case where a transaction has been completed by you on the Site/App, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on payonads@gmail.com or Raise a Ticket on the Support page. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - The Mobile number or DTH account number, Consumer Number, Operator Name, Transaction Value, Transaction Date, and Order Number, PayOnAds shall investigate the incident and if it is found that money indeed charged to your card or bank account without delivery of Recharge/BBPS transactions then you will be refunded the money within 24 hours from the date of the receipt of your email. For cases, if you are doing Recharge / Bill Payment from your PayOnAds the account balance and you have received a success confirmation but not received a Recharge / Bill Payment or any other case you are welcome to log a complaint by opening a support ticket on Support Page or mail us on payonads@gmail.com we will provide you quick resolution.


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